At Vocab Loco, we want you to feel confident in your purchase. Here’s how our refund policy works:
⏳ Refund Window
Refunds are available within 14 days of purchase.
After 14 days, subscriptions are non-refundable.
✅Processing Fee
All refunds have a small processing fee to cover the non-refundable charges from our payment provider (Stripe):
Purchases under $250 → $7.00 fee
Purchases $250 or more → 3% of the original payment
✅How Refunds Are Issued
Refunds are credited back to the original payment method (via Stripe/credit card). Most banks return the funds within 3–5 business days.
✅Example
If you purchased a $242.49 subscription:
Processing fee = $7.00
Refund issued = $235.49
❓Need Help?
If you need a refund or have questions about this policy, please submit a support ticket or contact us at admin@vocabloco.com and we’ll be happy to help.
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